Introduction
Phytelix is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our crop disease detection service.
Information We Collect
Account Information
When you create an account, we collect your email address and basic profile information.
Image Data
When you use our AI detector, you may upload plant images. Our local AI processes these images in your browser without transmitting them to our servers.
Usage Data
We collect information about how you use our service, including the number of analyses performed and features accessed.
Technical Data
We automatically collect device information, browser type, and IP address to improve our service performance.
How We Use Your Information
-
•
Service Provision: To provide crop disease detection and treatment recommendations
-
•
Account Management: To manage your account and provide customer support
-
•
Service Improvement: To analyze usage patterns and improve our AI models
-
•
Communication: To send important updates about your account and our service
Data Security
We implement industry-standard security measures to protect your information. Image processing occurs locally in your browser when possible, minimizing data transmission. All transmitted data is encrypted using secure protocols.
Data Retention
We retain your information only as long as necessary to provide our services and comply with legal obligations. You can request deletion of your account and associated data at any time.
Third-Party Services
We may use third-party services for analytics, payment processing, and email delivery. These services have their own privacy policies and we are not responsible for their practices.
Your Rights
-
•
Access: Request a copy of your personal data
-
•
Correction: Update or correct inaccurate information
-
•
Deletion: Request deletion of your account and data
-
•
Portability: Request transfer of your data to another service
Children's Privacy
Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international data transfers.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: team@phytelix.com
Response Time: We typically respond within 48 hours